Return Policy
Last Updated November 02, 2021
RETURNS
RETURN PROCESS
Returned products are the sender’s responsibility until it reaches our warehouse. We will process returns shortly after receiving the package and notify you of further procedure via email. All returned products are examined and controlled by OBI PELLE.
To return an item, complete the Return Policy Form
To return an item, place the item securely in its original packaging and include proof of purchase, and mail your return to the following address:
Obipelle Pvt Ltd.
Attn: Returns
Plot#370, Sector 7A, Korangi Industrial Area,
Karachi, Pakistan.
Please note you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Please note that we do not accept packages sent by COD (Cash on Delivery).
REFUNDS
After receiving your return and inspection the condition of your item, we will process your return or exchange. In the case of discounted/sale items: once your returned item has successfully been approved and received by OBI PELLE, the purchase price will be issued to you as store credit.
Import taxes, customs, duties, shipping costs will not be refunded, even if its a partial return.
Please allow atleast sixty (60) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
Import taxes, customs, duties, shipping costs will not be refunded, even if its a partial return.
Please allow atleast sixty (60) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
We will not accept the returned product if the sender does not pay for shipping costs. Please note that if purchased products are returned to OBI PELLE with complaints, it must also be accompanied with the original invoice.
For defective or damaged products, please contact us at the contact details below to arrange a refund or an exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at :
+92-3342192195
[email protected]